One year on

Andrew Lee (suit)

Wormald CEO, Andrew Lee

We recently passed our first anniversary as an independent business when Wormald returned to local management. During this time, we have invested in our people, processes and customer experience which has resulted in a renewed focus on compliance, flexibility and excellence in service delivery.

Wormald CEO, Andrew Lee, provides an update on Wormald following a year of transition.

What have been the major achievements over the last year?

With people at the core of what we do, the last year has seen us bring experienced people back into the business, from senior management to administration and support functions. We were also pleased to open new offices in regional centres, most recently in the Gold Coast, providing a base for local staff and customers.

The business also made good progress with the team delivering a number of large construction projects, and securing major national and regional contracts for the service and maintenance of fire protection systems.

What challenges and opportunities have you encountered in transitioning back to local management

Returning to local management has allowed Wormald to move a lot faster and more flexibly to meet the needs of our customers and staff. Essential business services, such as financial and legal functions, have been re-established locally and unnecessary reporting, meetings and approvals have been reduced. This has allowed the Wormald team to focus on activities that add value to our customers.

What do you think has been the key to success in the last year?

Our senior management team has taken time to get to know the business.  They have travelled extensively around Australia visiting state and regional offices where they’ve spent time listening and talking to staff and customers. We’ve heard inspiring stories about Wormald’s incredible history and it is evident that there is a lot of passion and engagement in Wormald’s next chapter of growth and renewal.

As part of our ongoing commitment to building the culture that Wormald is celebrated for, we have re-launched the 25+ Club in late 2016 with functions across Australia. This program recognises the commitment, dedication and passion of the staff who have been with the business for more than 25 years.

What is the biggest challenge facing the fire protection industry?

The year ahead for the fire protection industry will be characterised by incremental developments, rather than monumental change. Training and qualification requirements will continue to increase, cost pressures will remain, and awareness of environmental issues will rise.

 What is the biggest challenge facing your customers in relation to fire safety? How is Wormald positioned to help them address this?

While it varies by industry and risk profile, the commercial sector still faces challenges with customer service and delivery of fire protection systems and maintenance. Compliance, clear communication, streamlined issues resolution and having reliable partners remain their top priorities.

To help our customers address these challenges, Wormald will be investing in technology enhancements that will deliver improvements in service delivery and communication. These new technologies will reduce the amount of paperwork that is handled and improve customers’ visibility over maintenance of fire protection systems.

What big changes can the fire protection industry expect in the year ahead?

Facility managers and building owners are expecting better data, more proactivity and smarter ways to protect their assets and people. Suppliers must move quickly and deliver innovative solutions to provide more value. While this may be a challenge for the heavily-regulated fire protection industry, Wormald is well-placed to meet these evolving needs.

With our business’ national scale and strong local footprint, we have the flexibility to deliver new solutions, technologies and approaches to market. The company’s size, brand equity and expertise means that Wormald is able to quickly respond to the evolving needs of our local market while adapting the latest industry-leading technology from around the world for the Australian market.

How are you future proofing the Wormald business?

Wormald has an incredible history of firsts in the Australian market, including introducing the automatic sprinkler and fire monitoring, developing early maintenance standards, and helping to found the Fire Protection Association of Australia. Wormald continues to future-proof its business by investing in its people, products and service delivery and the work we do today is setting the scene for more future firsts and expansion. We are excited and engaged in the opportunities during this next chapter of renewal and growth.

Wormald reaffirms its commitment to sustainable fire suppression

tug-boat-remote-control-foam-monitor-discharge

In light of the recent announcement that the Queensland Government has restricted the use of firefighting foams containing PFOA, Wormald has re-affirmed its commitment to providing fire suppression solutions that limit impacts on the environment.

The use of firefighting foams remains an important element of effectively suppressing a fire quickly to help reduce substantial and lasting damage to the environment, people and property. However, Wormald recognises that the use of firefighting foams has impacts on the environment if not properly controlled and that there needs to be a balance between dealing with a fire event effectively using firefighting foams and what impacts to the environment the use of firefighting foams will create. Continue reading

Wormald’s Northern Territory and Wollongong technicians are formally accredited

Wormald Northern Territory team is now FPAS accredited by the Fire Protection Association of AustraliaAs part of our commitment to provide industry leading training to our field technicians, the Wormald teams in the Northern Territory and Wollongong are the first to be accredited under the Fire Protection Accreditation Scheme (FPAS).

This comes as the Northern Territory Fire and Rescue Service has issued an advisory note in relation to Australian Standard AS 1851-2012 Routine Service of fire protection systems and equipment, acknowledging that accreditation via FPAS demonstrates that individuals are competent, have relevant experience and insurance, and are committed to a professional code of conduct. Continue reading

Wormald congratulates winner of the Barry Lee Technical Excellence Award

Wormald, Fire Protection Industry Association of Australia, Fire Protection Industry Awards, Andrew Mierzwa

Scott Williams (FPA Australia CEO); Barry Lee and Andrew Lee (Wormald CEO) pictured with winner of the Barry Lee Technical Excellence Award, Andre Mierzwa (supplied by the FPA Australia)

Wormald was proud to sponsor the Barry Lee Technical Excellence Award at the inaugural 2016 Fire Protection Industry Awards, given its 125-year history in providing fire protection solutions for some of Australia’s most iconic industries and infrastructure.

The team at Wormald is pleased to congratulate the winner of the Award, Andre Mierzwa. Andre is the Operations Chief Engineer at global insurance underwriter, FM Global. He has made important contributions to technical standards in Australia’s fire protection industry, most recently to Australian Standard AS2118.1-2016 Automatic Fire Sprinkler Systems. He is an industry leader with more than four decades of experience across Australia, Europe, Asia and the USA. Continue reading

Wormald commits to industry accreditation scheme to raise the bar in fire safety

Wormald commits to FPASWormald has committed to a nationally-harmonised industry accreditation scheme to formally recognise the skills of its 600 plus team of inspect and test technicians by 2020.

The Fire Protection Accreditation Scheme (FPAS) is a two-stage accreditation scheme offered by Fire Protection Association of Australia (FPA Australia). It recognises the skills and competencies of individuals working in the fire protection industry across all state and territory jurisdictions in Australia.

The move comes as State Governments and the industry continue to push for stronger quality controls in the design, installation and maintenance of fire safety systems. Continue reading

Q&A with Kmart Australia: Implementing fire safety in the retail environment

Charles Hammersla, National Facilities & Compliance Manager at Kmart Australia answers our questions about fire safety in the retail environment. 

Charles Hammersla, National Facilities & Compliance Manager at Kmart Australia

Charles Hammersla, National Facilities & Compliance Manager at Kmart Australia

1. What fire protection challenges do retailers face?

Retailers have a duty of care to our teams and customers to protect them from fire risks when they visit or work in our premises. Generally, our stores are consistent in terms of merchandise mix and we also try to deliver a consistent shop floor layout. What this means is that our fire protection strategies can also be consistent across our stores.

The main challenge we tend to face is the human element – to keep the focus of our teams on maintaining general housekeeping standards, including those relating to sprinkler head or switchboard clearances, and egress path blockages.

Principally this means that we need to be consistent around our fire protection approach – and make it as easy as possible to control risks in our environments. Continue reading

Changes to vehicle fire protection standard AS5062-2006 announced

Wormald_VFS standard 2Owners and operators of mobile and transportable equipment are urged to familiarise themselves with the recently announced changes to Australian Standard AS 5062-2016 Fire protection for mobile and transportable equipment.

With new requirements for maintenance including routine service tolerance frequencies, baseline data reporting and risk assessment, the revised standard promotes improved fire safety for mobile plant used in transport, mining, forestry, civil works and port facilities. Continue reading

Fire safety for retailers: servicing and maintaining systems and equipment in a changing store environment

Wormald retail_low resThe retail environment is constantly evolving to accommodate changing shopper behaviour and the need to drive sales. This can give rise to unique fire safety challenges, particularly in relation to the maintenance and servicing of fire safety systems and equipment.

Every time a wall is moved, store lay-outs are altered or stock levels increase, fire protection requirements may change. For example, moving displays at entryways may alter emergency exit paths, or storing excess stock in vacant change rooms can add fuel to a fire. These changes may require sprinklers to be moved or installation of additional sprinklers.

A fire in a retail environment can have devastating and costly consequences. Harm to staff and shoppers aside, a fire incident can permanently damage stock, bring operations to a standstill and have expensive legal ramifications. When an Asos factory in the UK went up in flames in June 2014, the retailer lost more than 20 per cent of stock stored on site and suspended orders for 48 hours. The blaze reportedly cost the retailer up to £30 million in lost salesContinue reading

Managing the transition to AS1851-2012: the benefits of a national fire protection provider

Wormald maintenanceAs Wormald urges national businesses to adopt Australian Standard AS1851-2012 as a standard operating procedure across all operations, facility managers and building owners are faced with the challenge of evaluating how their fire protection systems are being maintained and serviced.

While implementing a nationally consistent approach can help to deliver efficiency and cost savings, the transition may initially be overwhelming as new systems for fire safety audits, the categorisation of fire safety defects, record-keeping and reporting are introduced.

With so much to consider, it is important not to cut corners. AS1851-2012 lays out strict compliance requirements to ensure fire protection equipment is in proper working order when it’s needed most. Appointing a reputable fire protection provider can assist with developing, implementing and maintaining a comprehensive program to address the most stringent needs.  Continue reading

Wormald urges national businesses to standardise maintenance of fire protection

WormaldFollowing the Victorian Government’s adoption of Australian Standard AS 1851-2012 Routine service of fire protection systems and equipment for all new and existing buildings, Wormald is urging national businesses to streamline the maintenance of fire protection systems and equipment across all their operations.

Historically, the routine servicing of fire protection systems and equipment has been regulated differently in each state and territory.

For those businesses operating across multiple states or indeed nationwide, this has meant taking an inefficient, siloed approach to fire safety.

As Victoria joins all other Australian states and territories in adopting AS1851, a new national benchmark for best-practice has been set. Building owners and occupiers are encouraged to adopt this as standard operating procedure. Continue reading